Privacy Policy - Dividesub

Scope

Welcome to DivideSub’s privacy statement. Your privacy and online security are very important. This privacy policy explains the collection, protection, disclosure, and use of your data by DivideSub. This Privacy Statement applies to all DivideSub’s mobile apps and/or online services that refer to this Privacy Statement.

By using DivideSub, you agree to this privacy policy. If you do not agree to any of the terms of this Privacy Statement, please do not use our services.

Here’s a quick overview:

DivideSub is a platform to share digital subscriptions among friends and family. Subscriptions you share on DivideSub can be public. Anyone who registered with DivideSub can view and join posted subscriptions that you are a part of, and, if a subscription is added in a group, other group members can join or view shared subscriptions on DivideSub.

In order to use DivideSub, we ask that you create an account. When you sign up we’ll ask for some registration information such as Cell No, Name, and Email address. We need this information to create an account so that we can contact you about your account so that your friends can find you, and so you can access your account from anywhere.

In addition to sharing your registration information to set up your account, we collect some other information about you, such as the type of device you use and your IP address. We may also collect information about the type of subscriptions you add, or the groups you create. We use this information to help improve and secure our service and to show ads based on your usage of our services.

You have control over the type of information you provide and how we use it. We don’t share your registration or personal information for marketing purposes. We will never share your information with other parties for use other than what’s laid out in this policy without your consent. If you have any questions please contact us at support@dividesub.com.

DivideSub or its partners or service providers may maintain operations in India or any other country, and therefore your personal information may be processed outside the country where you are located. By using and providing information to us, you agree and consent to the transfer, storage, and processing of your information in other countries, including for example outside the European Economic Area. Countries that we transfer your information to may not have data protection laws similar to those of where you are located.

DivideSub is not intended for use by children under 13 years of age or minors. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that their child has provided us with Personal Information without their consent, they should contact us at support@dividesub.com. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files immediately.

DATA WE COLLECT

When you use DivideSub, we may collect the following information about you:

Registration information: When you sign up for an account with DivideSub, you will be asked for registration information, such as your name, email address, phone number, and a password. We require you to provide a phone number in order to use DivideSub so that we can contact you about your account, and so that you can access your data from any device. Friends will be able to add you using your phone number. We require you to provide a name for your account, this is the name your friends will see when splitting subscriptions with you. Providing an email id gives your friends another way to find you and adds an extra layer of security to your account. You can make changes to this information at any point from your Account Settings page or by emailing us at support@dividesub.com.

User-generated content: We also collect and store the information you provide to us when using our service to share digital subscriptions, payments, and communicate with others. This data includes, for example, group names, subscription descriptions and amounts, payments and their confirmation numbers, comments and reminders, receipt images, notes, and memos, in addition to any other information that you attach or share while using DivideSub. You may share this information with contacts you specify in the course of using the Service. You are solely responsible for which contacts you share this information with.

We may offer bulletin boards, blogs, chat rooms, message boards, or similar public forums where you can communicate with us or other users. Any information that you submit or post to these blogs or other forums could be viewed by other viewers or may otherwise be publically available. For example, new feature suggestions posted in our public suggestion forum are public and can be viewed by anyone. We don’t recommend posting personal information in public forums. If you choose to post personal information, other viewers may use this information to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these blogs and other forums, so please be careful about what you disclose and do not post any information that you expect to keep private. If you would like to request removal of your information from our blogs or other forums, please contact us at support@dividesub.com.

The way you use our service: We collect information about how you use and interact with DivideSub. Such as the types of subscriptions you add, the features you use, the actions you take, and the time, frequency and duration of your activities.

Information Shared By Others: Other DivideSub users may share information with you using your contact information (such as email or phone number), and that information will be stored in the course of using DivideSub. For instance, if a contact of yours shares a subscription with you or invites you to a group using your phone number, DivideSub may notify you and store that information under your account according to your preferences.

Device and Location information: When you download or use Dividesub, we may receive information about your device and location, which allows us to provide increased account security and regulatory compliance. It also allows us to provide location-based services such as targeted advertising, search results, and other personalized content. We also collect information about your interaction with Dividesub including, but not limited to, your computer browser type, pages visited, advertisements clicked on, average time spent on our Sites, your IP address, unique identifiers of your device, the operating system version and app version.

Payment information: This includes your payment information, such as your credit or debit card number, other card information, and other account and authentication information, as well as billing, and contact details. For certain services, you may be required to provide your checking account number and routing number. For security purposes, you may also be asked to provide identification information to confirm your identity, including your first and last name, address, and phone number, or in some cases, last four digits of a social security number or a copy of an identification document.

Information related to Third Party Integrations: Dividesub may collect information about you from third parties to help improve our service, or for security and support reasons. If you choose to use some of the optional integrations the third party services that we offer we may collect information about you from those services. For example, if you choose to send payments to your friends using one of the payment services we integrate with, we may collect information from that payment service (i.e. your username for that service, the status of that payment).

Contests and surveys: From time to time, you may be offered an opportunity to participate in a contest, survey, or other voluntary promotion. We may collect contact or marketing information in connection with one of these promotions.

When we run a contest, sweepstake or game relating to our Sites, it will be accompanied by a set of rules. The rules for each contest, sweepstakes or game will specify how the information gathered from you for entry will be used and disclosed if it is different than as described in this Privacy Policy. In conjunction with your entry in such contests or sweepstakes, your information will be collected if you voluntarily submit it.

Information from other sources: We may use publicly available information about your name, email address, phone number, or other demographic data to help you during support, to address fraud or security concerns, or to personalize your experience, including by providing ads or offers. We may also collect information about you that we may receive from other sources or from our offline interactions with you to, among other things, enable us to verify, update information contained in our records, and to better customize the Service for you.

Other information: We may request or receive other information such as feedback, questions, comments, suggestions, or ideas to provide you with other benefits or to improve upon the Service.

HOW WE USE DATA

WE WILL NOT PROVIDE ANY OF YOUR PERSONAL INFORMATION TO ANY THIRD PARTY EXCEPT AS OUTLINED IN THIS POLICY OR WITH YOUR CONSENT.

We use your information for the following purposes:

To Provide the Dividesub Service:

Dividesub is designed to help people share digital subscriptions with closed ones. We process your information to provide, support, and secure our service (both automatically and manually). For example, we may use your information in some of the following ways:

To record informal records of shared subscriptions and payments.
To fulfill your requests for certain products and Services.
To help your Dividesub contacts manage their Dividesub relationship with you. For example, we may display your Dividesub phone number to your Dividesub friends and family so they may identify that they are sharing subscriptions with the correct person.
Respond to your inquiries about our Services. For example, if you or a Dividesub friend of yours contacts us for support, or as part of a random account audit, we may go into your account in “administrator mode” to help provide support to you or a friend.
To detect and protect against errors, fraud, or other criminal activity.
We may use your information for internal security purposes. For example, if you have activated a feature that limits access to a Service from a specific device, our systems will access the Device ID from each device you attempt to access the Service with to determine if the device is the specific authorized device. Additionally, we may use identifying information to monitor suspicious activity. For example, if we detect that a single account on a Site is being accessed from multiple devices, as determined by tracking the Device IDs that access an account, we may contact the user to ensure that such access has been authorized by the user.
To verify your identity in the event you contact us for assistance.
To analyze Site usage, perform market research, project planning, product development, troubleshooting problems, analysis of user behavior, internal marketing and promotions, or other efforts to improve our service quality.
To pre-fill form fields or store preferences for your convenience.
To alert you to software compatibility issues and to improve our web design and functionality.
To communicate with you. For example, we will email you when we release new features, have important news, and when you have a notification generated by activity (including a monthly summary). Some emails, such as, updates to our Privacy Policy, information about your account, password resets, or other security issues are not optional.
To enforce our Terms of Service

To allow other users to find you

Friends can find your account on Dividesub by conducting a search via your phone number. When friends add you on Dividesub they’re only able to see what you’ve shared with them.

With Third-Party Services

We may receive and collect information about you from Third Parties and affiliates that help us provide, support, and secure our services. In general, data shared with Dividesub in this manner will be treated under the same privacy restrictions as any other data shared with Dividesub. For example:

If you choose to settle up via one of the third party payment integrations we offer we may collect information from the service. We will use the data you’ve supplied in your account to assist in completing that payment. We may use information from that Service to display the status of that payment to you. We may also use information about payments sent via third party services to address fraud, security, or support issues.
If you give Dividesub access to your Facebook Contacts as part of using our service, this contact data may be used in a limited way: to send Dividesub invitations on your behalf to friends (to individuals specifically authorized by you; not in bulk), to locate your friends who already use Dividesub, to recommend friends to invite to Dividesub, and to improve our services (for example, to identify common email spelling errors in user support). If you share access to your Facebook account contacts, Dividesub may store some of this information for those purposes.

HOW WE SHARE YOUR INFORMATION

We will not, without your permission, sell, publish, or share your personal information with third parties for their marketing purposes. We help you track and manage shared subscriptions with your friends by sharing your information in the following ways:

To Provide the Dividesub Service

Dividesub is designed to help you track and share subscriptions with your friends. We share some of your personal information (name, email address, phone number, user icon) with your friends and groupmates on Dividesub. Someone who knows your phone number will be able to add you as a friend and see your name, email address, and user icon.

Dividesub allows you to share subscription costs in groups. These groups are private, and information and expenses posted in a group is only visible to other members of the group. However, any user in that group may add additional members to the group, so it is the joint and sole responsibility of group members to safeguard who they invite into their group sharing platform.

With third parties, affiliates, subsidiaries, and service providers:

We employ third-party agents, subsidiaries, affiliates, and/or service providers to enable them to help support and improve our services. For example, maintenance services, database management, cloud hosting, web and mobile analytics, receipt scanning services, and OCR. Third parties acting on our behalf that are given access to your personal information are contractually obligated to abide by our privacy practices and are not allowed to use the information for any other purposes. We may share your personal information with other third parties with your consent or instructions to do so.

For legal matters

We reserve the right, in our sole discretion, to share or disclose your personal information with law enforcement, government officials, and other third parties:

To respond to subpoenas, court orders, or legal process.
In order to investigate, prevent, defend against, or take other action regarding violations of our Terms of service, illegal activities, suspected fraud, or situations involving potential threats to the legal rights or physical safety of any person or the security of our network, Sites, or Services.
To respond to claims that any posting or other content violates the rights of third parties.
In an emergency, to protect the health and safety of our Site’s users or the general public or as otherwise required by any applicable law.

Business Transfer

If our company or our assets are acquired by another company, or in the event of a merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation, we may transfer, sell, or assign to third parties, information concerning your relationship with us, including, without limitation, personal information that you provide and other information concerning your relationship with us. Such third parties will assume responsibility for the personal information collected by us in connection with our business operations or through our Sites and such third parties will assume the rights and obligations regarding such information as described in this Privacy Statement and according to applicable regulations.

Non-identifiable information

We may disclose information that does not personally identify you in any other manner that we deem appropriate, including to third parties for their research, marketing, and promotional purposes and to help us determine how we can improve our Sites. We will also disclose non-personal information to our service providers and other third parties about how our users collectively use the Sites.

SECURITY

How we protect the information we collect

We take the security of your information seriously. We use technical and administrative security measures such as but not limited to encryption techniques and authentication procedures, among others, to maintain the security of your online session. Please understand, however, that while we try our best to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

You can help protect the privacy of your own information by using encryption and other techniques to prevent unauthorized interception of your personal information. You are responsible for the security of your information when using unencrypted, public, or otherwise unsecured networks.

We will contact you regarding any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal information to you via email or conspicuous posting on our Site in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

Phishing:

Identity theft and the practice currently known as “phishing” are of great concern to Dividesub. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.

Cookies

Like many websites, we use tracking technologies such as cookies, web beacons, and similar technologies to record your preferences, track the use of Dividesub, and exposure to our online advertisements. We may also use these technologies to monitor traffic, improveDividesub, and make it easier to use and more relevant.

Some content or applications on our Sites, including advertisements, are served by unaffiliated third parties. We do not control these third parties tracking technologies or how they may be used. If you have any questions about an advertisement, you should contact the responsible advertiser directly.

Your browser or device may include “Do Not Track” functionality. Dividesub information collection and disclosure practices, and the choices that we provide to customers, will continue to operate as described in this Privacy Policy, whether or not a Do Not Track signal is received.

CHOICE AND ACCESS; DELETING YOUR ACCOUNT; DATA RETENTION

Choice and Access to your personal information:

You may access, review, and update the personal information you have submitted to us at any time. If you need help updating or correcting your information please contact us at support@dividesub.com.

In many instances, you have choices about the information you provide and limiting how we use your information. These choices, and any related consequences, are described in detail below:

Personal information: You may choose not to provide your personal information, such as your name, address, phone number or payment information, but then you might not be able to take advantage of many of our Site’s features.

Emails, Newsletters, and other communications: We may send periodic Site related alerts, monthly summaries, notifications, newsletters, promotions, or other information via email or push notifications. You may choose whether or not you’d like to receive alerts, summaries, newsletters and promotions by indicating your preference in your account profile or settings. You may also follow the unsubscribe instructions in the email you receive. Please note that certain Services-related messages (such as password resets) that we send are necessary for the proper functioning and use of the Services and you may not have the ability to opt-out of those messages.

Location Tracking: Most mobile devices allow you to control or disable the use of location services by any application on your mobile device through the device settings menu.

Third parties: You have the ability to choose whether or not you’d like to use many of the third-party integrations we offer. If you authorize an account connection from a third-party account or platform, such as a Google or Facebook account, you can manage your connection preferences from the third-party account or platform. Please refer to the privacy notice that governs the third-party platform for more information on the choices you may have.

Deleting your account:

You may choose to close your account at any time. You can close your account by requesting that we close it for you by writing to us at support@dividesub.com. When you close your account in this way, we may allow you to reactivate it by writing to us at support@dividesub.com.

Data Retention

In accordance with and as permitted by applicable law and regulations, we will retain your information as long as necessary to serve you, to maintain your account for as long as your account is active, or as otherwise needed to operate our business. We may also retain personal information to comply with the law, prevent fraud, resolve disputes, enforce our Terms of Service and as permitted by applicable law.

If you would like to fully delete your account and the information in it, you can write to us at support@dividesub.com. We will use commercially reasonable efforts to remove your personal information from our services so long as we do not have any legal reason or obligation to retain the record. It may take up to 90 days for your information to be cleared from our servers.

When you change or delete personal information, subscriptions involving you (either that you have shared or that have been shared with you) and your name may remain visible to people with whom they have been shared as part of their records (just as deleting an email account does not unsend emails that have already been sent).

CHANGES

Changes to this Privacy Statement

We may update this Privacy Statement periodically. Changes are effective immediately upon posting. The date last revised appears at the top of this Statement.

CONTACT US

Got Questions?

If you have questions or concerns regarding this Privacy Statement, our security practices, or our information handling practices please contact Dividesub in writing:Email: support@dividesub.com